Residential Care

We're a home, not a facility

At HammondCare, we provide the highest possible quality of care to all people with an assessed need, regardless of their financial circumstances.

We believe that people living with dementia should have every opportunity to live as independently as possible, function at their greatest potential and enjoy life.

A better way to live with dementia

HammondCare offers a range of services for older people who require low, high or dementia-specific care. Most of our residential care homes are specifically designed to improve the lives of our residents, and we aim to promote dignity, self-esteem and autonomy in how we care for residents and in the homes we prepare for them.

Unlike many dementia care facilities, which can be large and institutional, our dementia homes are built as domestic cottages, each housing a small number of residents. As much as possible, these cottages function like homes, rather than institutions. They are built around an open plan, domestic kitchen and living area, where all meals are prepared by staff and residents – yes, residents are allowed to get involved!

Designed for independence

To promote autonomy and self-esteem in our residents, we have designed our cottages and other environments to be legible for people with dementia.

This means that residents can see or sense where they are and where they want to go. In order to minimise confusion, people with dementia must be able to read – not remember – their environment. We achieve this by providing visual cues to residents about where they are.

For example, 'memory boxes’ filled with personal effects are installed outside bedrooms so residents know which room is theirs. There are no dead-ends or locked doors in our cottages, meaning that residents aren’t confused or frustrated, and can always find their way back to a common area. We also use the design of interior spaces to show their different functions and to highlight entrances. Different styles of timber panelling serve as visual cues to denote doors and hallways, and different types of flooring are used to mark various common areas in the cottage.

A unique model of care

Our staff put people before tasks. Care workers know that every resident has different needs, and that caring for someone is not just about physical health, but also emotional and spiritual wellbeing.

Our care workers work flexibly to promote a home like environment and to engage those they serve (to the extent they wish) with the world around them. Just like family members who provide care in the home, our carers clean, prepare and serve meals and attend to other normal household chores, as well as provide care.  

They build respectful, caring relationships with those they serve and seek to understand their needs and ensure they are met. Our care workers are empowered to make day-to-day decisions regarding the care of individuals they serve and the smooth functioning of the service in which they work.

Staff are valued and recognised as core carriers of knowledge about the individuals they care for. They work together with other members of the care team to ensure individuals’ needs are met in a way that is consistent with our philosophy of care.

Download our Residential Care Guide

Residential Aged Care Guide Residential Aged Care Guide (3444 KB)

Application Forms

Application checklist Application checklist (139 KB)

Application for residential accommodation Application for residential accommodation (299 KB)

Medical certificate Medical certificate (264 KB)

Statement of assets (NSW) Statement of assets (NSW) (366 KB)

Statement of assets (VIC) Statement of assets (VIC) (366 KB)

Where we provide residential care

  • Caulfield

    HammondCare Caulfield offers three care homes, each providing different types and levels of care: Caulfield Home (Glen Huntly and Glen Eira), Montgomery and Namarra. [More]

  • Erina

    HammondCare Erina is a dementia care home on the central coast of NSW. It consists of five small, domestic cottages, each home to 10, 14 or 18 residents. [More]

  • Hammondville

    Our Hammondville campus is a beautiful village which is home for over 250 residents in a range of cottages spread around the grounds, supported by specialist health and aged care services. [More]

  • Horsley

    HammondCare Horsley offers both residential care and at-home care. Horsley's dementia care home consists of six small, domestic cottages, each home to 15 residents. [More]

  • Miranda

    HammondCare Miranda offers residential care, independent living and at-home care services. Miranda's dementia care home consists of eight small, domestic cottages. [More]

  • North Turramurra

    Our North Turramurra campus is a beautiful village, containing three residential care homes: Leighton Lodge, Princess Juliana Lodge and Waldegrave House.


  • Scone

    Strathearn is part of HammondCare and offers two alternate locations in Scone with dementia specific care. [More]

  • Wahroonga

    HammondCare Wahroonga provides a brand new, dementia specific, four-level care home with 24 hour dementia-specific care. [More]

  • Woy Woy

    HammondCare Woy Woy is a dementia care home consisting of six small cottages. Each cottage is home to 14 residents. [More]

Care Planning Assessment Tool (CPAT)

To learn more about our CPAT click here.

“You don’t employ nurses, you employ angels.”
HammondCare supporter

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